Description
The Dealer Operation Zone Officer must ensure that the dealership after sales operations must operate with optimum performance in driving dealer profitability with sustainable growth and enhancing customer relations.
MAJOR RESPONSIBILITIES:
1. Collates and analyze data from dealers.
2. Propose strategic plans for dealers to attain target.
3. Conducts follow-up regarding compliance on agreed plans.
4. Monitor progress of dealers target thru intensive monitoring and proper guidance in achieving customer
satisfaction.
5. Conducts dealer visit for assessment of actual progress and compliance to Foton standard process.
6. Provides action plan based on assessment result, conducts training and necessary assistance from time to time
7. Receive and address direct concerns thru the following:
a. Customer
b. Dealership
c. Inter department (UAAGI/FMPI)
d. ASC (Accredited Service Centers)
8. Monitors job request progress and timely update to concerned department/client.
9. Conducts post service call daily to every concern received.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English ,Tagalog
Availability for travel: No
Availability for change of residence: No
The Dealer Operation Zone Officer must ensure that the dealership after sales operations must operate with optimum performance in driving dealer profitability with sustainable growth and enhancing customer relations.
MAJOR RESPONSIBILITIES:
1. Collates and analyze data from dealers.
2. Propose strategic plans for dealers to attain target.
3. Conducts follow-up regarding compliance on agreed plans.
4. Monitor progress of dealers target thru intensive monitoring and proper guidance in achieving customer
satisfaction.
5. Conducts dealer visit for assessment of actual progress and compliance to Foton standard process.
6. Provides action plan based on assessment result, conducts training and necessary assistance from time to time
7. Receive and address direct concerns thru the following:
a. Customer
b. Dealership
c. Inter department (UAAGI/FMPI)
d. ASC (Accredited Service Centers)
8. Monitors job request progress and timely update to concerned department/client.
9. Conducts post service call daily to every concern received.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English ,Tagalog
Availability for travel: No
Availability for change of residence: No
Other Info
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Foton Motor Philippines, Inc.
About the company
Foton Motor Philippines, Inc. jobs
Pampanga, Central Luzon · 14 September (updated)
Position dealer Operation zone officer - urgent recruited by the company Foton Motor Philippines, Inc. at Pampanga, Joboko automatically collects the salary of Apply, finds more jobs on Dealer Operation Zone Officer - Urgent or Foton Motor Philippines, Inc. company in the links above
About the company
Foton Motor Philippines, Inc. jobs
Pampanga, Central Luzon · 14 September (updated)