Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: OPCG POSITION TITLE: Quality Senior Manager WORK SETUP: Hybrid Responsibilities: The Quality Lead oversees the quality audit and improvement processes for Health Admin Operations quality programs for assigned healthcare clients. He/she uses expertise and knowledge of health care delivery systems (enrollment, billing and AR, claims, provider, and other health admin processes) to provide leadership and oversight for all aspects of Health Admin Operations quality programs and audit processes. This includes developing and implementing quality assurance procedures, monitoring performance, and resolving quality issues. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Project/Team Location: Taguig Uptown Bonifacio Tower 3
SKILL AND QUALIFICATIONS: . At least 12 years work experience . Has skills on the following o Budgeting and forecasting o Contact Center Workforce Management o Metrics & Reporting o Operational Excellence o Operations Management o Resource Management o Service Quality Management
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: OPCG POSITION TITLE: Quality Senior Manager WORK SETUP: Hybrid Responsibilities: The Quality Lead oversees the quality audit and improvement processes for Health Admin Operations quality programs for assigned healthcare clients. He/she uses expertise and knowledge of health care delivery systems (enrollment, billing and AR, claims, provider, and other health admin processes) to provide leadership and oversight for all aspects of Health Admin Operations quality programs and audit processes. This includes developing and implementing quality assurance procedures, monitoring performance, and resolving quality issues. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Project/Team Location: Taguig Uptown Bonifacio Tower 3
SKILL AND QUALIFICATIONS: . At least 12 years work experience . Has skills on the following o Budgeting and forecasting o Contact Center Workforce Management o Metrics & Reporting o Operational Excellence o Operations Management o Resource Management o Service Quality Management
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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Accenture Thailand
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