database Management and travel assistantGrowthAssistant

GrowthAssistant is seeking a skilled and motivated Database Management and Travel Assistant.
This role focuses on maintaining and expanding a comprehensive hotel contact and metadata database, primarily through outbound hotel outreach and data entry. The position also supports customer service follow-ups, travel coordination, and various administrative tasks to ensure smooth operations and an improved guest experience.Salary: Up to Php 60,000 depending on experienceThe Benefits:
Work From Home
Attendance, Performance, and Referral Bonuses
Paid Holidays and Time Offs
Health Insurance Card
Must-Have:
2+ years coordinating group travel
1+ years experience supporting multiple executives / C-level teammates
Experience with outbound calling at volume, great service level
Basic to intermediate Excel/Sheets experience
Exceptional written and verbal English communication skills
Familiarity with GMail and slack for internal comms
Core Tasks:
Add and maintain hotel metadata and contact data set for almost every hotel in North America through hotel calling
Tasks may sometimes be on-demand and time-sensitive, depending on the need to fill gaps in the product dataset.
The assistant will work through a large list and compile information over an extended period.
The primary goal is to complete the project to build out the North America hotel group dataset.
There is potential to expand the assistant's role to support inventory management in other markets after this project is completed.
Contact hotel partners when necessary to inquire about unanswered customer requests within their system
Improve the product experience for customers by providing additional services like restaurant and activity bookings
Perform administration / data entry / reporting work
Other
Liaising between executives and teams and coordinating travel arrangements
Executive and team travel, meals, logistical planning, and support
Assist with ad-hoc tasks as needed
Nice to Have:
Very outgoing and personable in order to be successful in hotel partner discussions
Experience with project management tools
Experience contacting North American hotel groups for bookings and updates
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GrowthAssistant

Philippines
₱60,000 per month
Permanent
Full-time