data Management representativeDuPont

Use procedures, policy manuals, knowledge management, and other reference materials to assist in answering and resolving employee/manager inquiries
Communicate Human Resources and other related, policies, procedures, and government regulations, including proper utilization of the HR SSC
Process employee personal data changes (e.g., date of birth, marital status change, etc.)
Process new hires, promotions, separations, employee status changes, and other employee lifecycle events
Process pay changes and paperwork including:
promotions/demotions/transfers,
ad hoc wage/salary changes,
Create/update process related documentations
Ensure that all necessary documents and approvals have been received and information is entered accurately
Resolve errors related to job or employee information
Conduct data quality reviews, monitor and correct processing errors
Coordinate data entry into third party systems where not automated
Maintain employee files and records to meet record-keeping requirements
Assist in testing HRIS upgrades and new system functionality
May cross train in other employee service center areas and "fill in" for administrative responsibilities during temporary absences or during periods of heavy workload
Perform other related duties, as assigned
Qualifications
Education
Associate or Bachelor's degree in Business Administration, Human Resources, Engineering or equivalent combination of education
Experience
Related experience is preferred, but not required
Experience working in call center or shared services environment desirable
Experience working with shared services technology (e.g., case management) or HR systems is desirable, but not required
Skills and Competencies
Attention to detail and accuracy
Ability to navigate computerized data entry system or other relevant applications
Demonstrated effectiveness and ability to work independently regardless of distractions and/or general noise
Acts honestly and professionally, ability to handle confidential and sensitive information
Ability to prioritize and multitask
Strong customer service
Strong written and verbal communication skill
Ability to work in teams
Adaptable and flexible
DuPont

Mandaluyong City, Metro Manila
Permanent
Full-time