customs & Regulatory Affairs managerDHL

Join the World's Most International Company!Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.Join the DHL Express Family: Where Diversity Thrives!At DHL Express, we don't just talk the talk-we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that's what makes our team truly extraordinary.Overall Role Purpose:Identify, develop and prioritize initiatives that will improve the quality of service to DHL customers, inbound / outbound transit time and the overall cost position. Develop relationships with National Customs and other regulatory authorities.Customer External:Customers
Contact at top management level to communicate DHL progress, activities, and plans.
Understand customer needs and devise specific solutions if required.
Promote company's interest to expand customer base.
Advise on how to facilitate customs clearance and how to reduce logistics cost.
Internal:Country Manager
Advise on how to facilitate customs clearance and how to reduce logistics costs.
Support strategic initiatives with regulatory authorities.
Represent DHL in Business/Industry/Media Forums
National Gateway Director
Interpret and implement regulatory guidelines.
Set strategies, plans, and process for custom in specific country.
Other functions
Provide technical support to the National Commercial and GMNC Groups
Other functions (National Commercial and GMNC group)Provide technical support to the National Commercial and GMNC Group.Stakeholder External:Industry Associations, Airport authorities, Brokerage
Coordinate and support for the overall benefit of the industry
Customs broker:
Keep closely monitor against SLA to improve the performance related DHL KPI and reduce clearance cost.
Maintain good relationship.
Regulatory authoritiesRepresent DHL interests at all levels of Customs & Regulatory administration with professionalism and integrity.Act as the company representative in discussions & negotiations with customs authorities & other border agencies.Present initiatives to and actively lobby Government and other regulatory authorities to facilitate the customs clearance process.Stakeholder Internal:Regional Customs Management
Work closely with the Regional Customs and Regulatory Affairs Managers in the develop of regional/country strategies and tactic.
Operations Management, Hub / Gateway departments
Work closely with the Operations Management team to identify, develop, and priorities initiatives that will improve the quality of service to DHL customers, inbound / outbound transit time and the overall cost position.
Work with the Sales groups to advise customers only customs/trade regulations and with country operations management to streamline clearance activity and lower cost.
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Excellent Presentation skills
Experience gained through country import/export industry at a senior level
5 years relevant experience
2 years' experience at a managerial level
Established network of contacts within the customs and regulatory environment
Degree in related discipline or equivalent
Retirement Benefit Plans
Gym Membership
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Mid-Senior Level / Manager Supply Chain Logistics / Procurement 1 opening Bachelor's degree graduateOur culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What's more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.WE DELIVER THE DIFFERENCEPurpose and innovation are at the heart of our business. We are fully aware that it's our job to help you make a difference in somebody's life. Not just the lives of our customers and colleagues, but to communities around the world too. We're delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. WE CAREAnd that means everyone - in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging. We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.WE GROW TOGETHERWe never forget it's our people who make us who we are. That's why career development, where everyone can shine, matters to us. We provide a secure employment environment - giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time