Customer supportProsperna
Salary: Agreement
Work form: Full time
Posting Date: 08/11/2025
Deadline: 21/08/2021
What You'll Do
Responding to customer support queries in a timely and accurate manner.
Identifying customer needs and helping customers use specific features.
Analyzing and reporting on product functionality concerns.
Recommending solutions and guiding product users through features and functionalities.
Monitor customer concerns on social media and reach out to provide assistance.
What We're Looking For
Experience as a Customer Support Specialist or similar CS role.
Experience using help desk software and remote support tools.
Understanding of how CRM systems work.
Excellent communication and problem-solving skills.
Multi-tasking abilities.
Patience when handling tough cases.
Responding to customer support queries in a timely and accurate manner.
Identifying customer needs and helping customers use specific features.
Analyzing and reporting on product functionality concerns.
Recommending solutions and guiding product users through features and functionalities.
Monitor customer concerns on social media and reach out to provide assistance.
What We're Looking For
Experience as a Customer Support Specialist or similar CS role.
Experience using help desk software and remote support tools.
Understanding of how CRM systems work.
Excellent communication and problem-solving skills.
Multi-tasking abilities.
Patience when handling tough cases.
Submit profile
Prosperna
About the company
Prosperna jobs
Alabang, Calabarzon
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