Customer Service SupervisorThe SM Store
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 22/08/2020
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OVERSEE DAY-TO-DAY OPERATIONS: Provide day-to-day supervision of the Customer Service Assistants
· COLLECT PAYMENTS & PREPARE REPORT
Collect all payments from the counters at designated schedules for turnover to Treasury, & prepare report vs. cash / check payment
· CHECK DAY-TO-DAY COUNTER OPERATIONS
Act as backup processor during peak hours & CSA rest days, & validate erroneous transactions
· CHECK INVENTORY
Validate cash replenishment requests, & check & monitor counter supplies & products inventory
· RECONCILE PAYMENT DISCREPANCIES
Reconcile payment discrepancies in finalizing reports
Qualifications:
· Candidate must possess at least Bachelor's/College Degree
· Knowledge of counterfeit detection and basic banking transactions is an advantage
· With at least 2 Year(s) of working experience as a supervisor in the related field is required for this position.
· Strong communication skills
· Basic computer skills (MS Office)
· Flexible to be assigned to work schedules supporting the retail operational hours
· Willing to be assigned in The SM Store BUTUAN
· Full-time positions available
The SM Store
· COLLECT PAYMENTS & PREPARE REPORT
Collect all payments from the counters at designated schedules for turnover to Treasury, & prepare report vs. cash / check payment
· CHECK DAY-TO-DAY COUNTER OPERATIONS
Act as backup processor during peak hours & CSA rest days, & validate erroneous transactions
· CHECK INVENTORY
Validate cash replenishment requests, & check & monitor counter supplies & products inventory
· RECONCILE PAYMENT DISCREPANCIES
Reconcile payment discrepancies in finalizing reports
Qualifications:
· Candidate must possess at least Bachelor's/College Degree
· Knowledge of counterfeit detection and basic banking transactions is an advantage
· With at least 2 Year(s) of working experience as a supervisor in the related field is required for this position.
· Strong communication skills
· Basic computer skills (MS Office)
· Flexible to be assigned to work schedules supporting the retail operational hours
· Willing to be assigned in The SM Store BUTUAN
· Full-time positions available
The SM Store
Other Info
Butuan City, Agusan del Norte
Permanent
Full-time
Permanent
Full-time
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The SM Store
About the company
The SM Store jobs
Pasay, Metro Manila
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