Customer Service supervisor - phones teamMyDeal.com.au

Managing the day-to-day activities of the team
Motivating the team to achieve organizational goals
Developing and implementing a timeline to achieve targets
Delegating tasks to team members
Conducting training of team members to maximize their potential
Empowering team members with skills to improve their confidence, product knowledge, and communication skills
Conducting quarterly performance reviews
Contributing to the growth of the company through a successful team
Create a high performing, highly engaged working environment that inspires the team
Requirements
Should be amenable to work onsite
You must have at least 2 years' experience in handling a team
Highly analytical and data focused
Knowledge in Microsoft Excel and Google Suite
Strong written and verbal communication
Able to prioritize and time manage workload
Resourceful when encountered with uncertain situations
Experience with Zendesk ticketing software and eCommerce is a plus
MyDeal.com.au

Manila City, Metro Manila
Permanent
Full-time