We are the world's leading eyewear e-retailer currently seeking a Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.
Main Job Tasks and Responsibilities (includes, but not limited to):
Work with customers daily via email, phone and live chat.
Handle retail customer service inquiries for the English speaking markets. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales.
Response to minimum 100 e-mails equivalent per day.
The Successful Applicant:
Fluency in verbal and written English; additional language is an advantage
Excellent time management and documentation skills
Customer service experience preferred
Availability for 40 hours a week with flexible shifts (weekends and/or evening)
High speed stable internet connection
Minimum 6-month commitment
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Motion Global
Main Job Tasks and Responsibilities (includes, but not limited to):
Work with customers daily via email, phone and live chat.
Handle retail customer service inquiries for the English speaking markets. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales.
Response to minimum 100 e-mails equivalent per day.
The Successful Applicant:
Fluency in verbal and written English; additional language is an advantage
Excellent time management and documentation skills
Customer service experience preferred
Availability for 40 hours a week with flexible shifts (weekends and/or evening)
High speed stable internet connection
Minimum 6-month commitment
Powered by JazzHR
Motion Global
Other Info
Metro Manila
Permanent
Part-time
Permanent
Part-time
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Motion Global
About the company
Position Customer Service specialist - english market recruited by the company Motion Global at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Specialist - English Market or Motion Global company in the links above
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