Customer Service RepresentativeUNIVERSAL STAFFING SERVICES, INC.

Job Description
1. Assists patients and visitors at the customer service desk with a cheerful and helpful attitude within the service standard established by the department. 2. Listen and understand patient/family perspective in a manner that leads to patient satisf
3. Documents the comment/complaint/concern as per departmental procedure with appropriate forms and/or tracking systems. 4. Participates in quality assurance/review activities. 5. Identifies factors that contribute to dissatisfaction.
6. Recognizes, documents, and alerts the supervisor to trends in customer concerns. 7. Supports patient and visitors to file comments, compliments or complaints. 8. Supports efforts towards service recovery. 9. Engages stakeholders to ensure timely p
Qualifications:
A minimum of 2 year(s) of working experience is required.
Candidates must be at least a high school graduate.
Female applicants are preferred for this role.
Principal / Employer
Hamad Medical Corporation
Principal / Employer Address
Doha Qatar
POEA Registration / Accreditation No.
104443
Placement Fee
Please be reminded that as per POEA regulations, the placement fee is up to a maximum of one (1) month's salary.