Manage incoming transactions on agreed channels (Voice, Email and Chat)
Prompt response to customers
Document each customer's inquiry or problem as well as the resulting answer or solution
Requirements
BPO experience is a plus but not required
Good to excellent communication skills sound grasp of online shopping
Can handle stressful customers calmly and professionally
Always willing to go the extra mile for the customer
Benefits
You'll get to enjoy your total salary package right away even on your first day of training
Paid leaves after 6 months of employment
Opportunities for growth! If you plan on becoming a Team Lead, Trainer, or Supervisor, it is super easy.
Apply now!
Support Services Group
Other Info
Permanent
Full-time
Submit profile
Support Services Group
About the company



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