Customer Service RepresentativeEton Properties Philippines Inc.

Job Duties and Responsibilities:
Responsible for assisting/handling customer's inquiries, requests or complaints (IRC) either thru walk-in, phone-in or e-mail.
Monitors and tracks inbound IRCs and provide daily/weekly and monthly reports.
Coordinates with various departments to ensure that the customer's concerns are being process on a timely manner.
Prepares and endorses buyer's request form (BRF) for processing.
Provides immediate feedback to client relative to their inquiries, requests or complaints.
Perform other tasks that may be assigned from time to time.
Job Qualifications:
Must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Marketing or Commerce or equivalent.
Has good service orientation
Flexible and can work with limited supervision.
Has good communication skills both oral and written.
Organized and can work under high pressure.
Knowledgeable in MS Office applications.
Easy to deal with and can work well with others.
Experience in Real Estate is an advantage.
Amenable working in Makati City, Philippines
Flexitime
Paid Vacation Leave
Entry Level / Junior, Apprentice Customer Service Commercial Real Estate 1 opening Bachelor's degree graduate
We are Eton Properties, the real estate brand of the Lucio Tan Group, one of the biggest business conglomerates in the Philippines, with full-range projects of office, commercial, residential and hotel properties in key cities in Metro Manila, Laguna and Cebu. With an extensive land bank in strategic locations all over the country, we have diversified our business opportunities to include land lease.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time