Customer Service RepresentativeIbex Global Philippines

Customer Service (Order Tracking) - Earn up to 23K package!
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Customer Service Associate is responsible for providing excellent customer service to clients while up-selling products and services.
Job Responsibilities:
Assist customers who want to pick-up/track and hold their packages
Assist customers about their missing/misdelivered package(s)
Assist customers who want to locate their package(s)
Support and offer delivery notification and online services
Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
Adhere to IBEX Global Philippines company policies and work standards
Qualifications:
MUST have at least 6 month continuous international BPO experience
At least High School graduate.
With good to excellent english communication skills (speaking and listening)
Background in handling a multitasking account is highly desired
Willing to work on a flexible shift schedule
Benefits:
HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)Career Development, Growth and Promotion.
Competitive Compensation Package