Customer Service RepresentativeUni-Care Hygienic Products Inc.

Job Descriptions
Communicating customer through chats.
With pleasing personality.
Plus points if have knowledge in E-commerce.
Willing to multi task a work.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Overtime pay
Education:
Bachelor's (Preferred)
Experience:
Customer Service Representative: 1 year (Preferred)
Language:
English (Preferred)