Description
Job Responsibilities:
Answer inbound calls and provide answer to customer queries based on the set account process.
Transcribe voicemails and provide resolution based on the account process.
Initiate outbound calls for follow-up and provide resolution to messages left on the voicemail.
Analysis of information provided by the customer and provide next step for resolution.
Qualifications:
At least 2 years experience on a CSR Role.
Above average communication skills.
Well versed on both written and spoken English.
Fast learner and with neutral accent on the phone.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support
Availability for travel: Yes
Availability for change of residence: Yes
Job Responsibilities:
Answer inbound calls and provide answer to customer queries based on the set account process.
Transcribe voicemails and provide resolution based on the account process.
Initiate outbound calls for follow-up and provide resolution to messages left on the voicemail.
Analysis of information provided by the customer and provide next step for resolution.
Qualifications:
At least 2 years experience on a CSR Role.
Above average communication skills.
Well versed on both written and spoken English.
Fast learner and with neutral accent on the phone.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
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CallMax Solutions
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October
Position Customer Service Representative recruited by the company CallMax Solutions at Cavite, Joboko automatically collects the salary of Apply, finds more jobs on Customer Service Representative or CallMax Solutions company in the links above
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October