Customer Service RepresentativeSupporting Enterprises Inc.

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery centre in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SMEs clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to provide our people with challenging long term career opportunities in a rewarding, safe, and supportive environment which embraces change and diversity.
 
One of our clients, New Vision Telecommunication is looking for a Customer Service Representative. He/She will handle customer emails, calls, process orders, and provide information about the company’s products and services.
 
CUSTOMER SERVICE REPRESENTATIVE
Schedule: Night shift 
Salary offer starts at Php 20,000
 
Qualifications:
Minimum of one (1) year Customer Service Representative experience.
Excellent English communication skills.
Strong phone contact handling abilities and active listening.
Possess strong problem-solving skills.
Must be upbeat, lively, and perky.
Ability to tactfully handle stressful and difficult situations. 
Preferably someone with at least 15mbps internet speed and owns a desktop/laptop.
Responsibilities:
Accurately captures customer information.
Follow communication procedures, guidelines and policies.
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
Assists customers effectively by solving customer disputes
Tactfully handles confrontational/complains, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
For more information about our company, visit our website: http://www.supportingcareers.com

PHP 20,000 - 25,000 per month
1 Year or less Experience
Open to Work From Home