Customer Service Representative - work-at-home - get up to 25.5k - sm cyberwest edsaConcentrix

Job Specialization: Customer Service
Who We Are
Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee's success. #JoinCNXC today!
The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilizing various Concentrix and client-based tools and applications for customer management and servicing
· Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Here's what's in store for YOU!
· Paid training
· Competitive salary
· Monthly performance incentives
· Benefits after six (6) months
· Vacation entitlement upon hire
· Career pathing and advancement opportunities
Join us in Concentrix and #EmbraceDifferent with the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to #EmbraceDifferent?
You may be our next Customer Experience Champion if you:
· Are a college graduate, with or without BPO Experience
· Have an experience of at least six 12 months in the BPO industry • Have good English communication skills
· Have working knowledge on computers
· Have good customer service, multi-tasking and problem-solving skills
· Are willing to work in shifting schedule
Bossjob

Quezon City, Metro Manila
₱25,500 per month
Permanent
Full-time