Customer Service Representative - With 3 Years of experienceShore 360

Description
Roles and Responsibilities
The responsibilities of the Customer Service Representative are to cater to customer queries and provide assistance in navigating through our provided services flawlessly.
The Customer Service Representative is expected to answer customer queries through live chat and email, walk customers through the company website, follow-up on customer payments (outbound call), set up customer appointments, and update customer/client information databases.
Required Experience
- More than 3 years of customer service or technical support experience in a BPO industry
A Successful Candidate must have
- Excellent communication skills
- Keen attention to details
- Amiable to work on a night shift
Experience Advantage
- Working experience as a CSR and TSR
- Experience as an SME
Perks
- Free barista-style coffee
- Free parking and jeepney services
- Great culture
- Highly engaged team
- Unlimited potential for growth
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: No
Availability for change of residence: No

Pampanga, Central Luzon ·  Today, 11:35 AM
Work type
Full Time