Customer Service Representative | wfh | dayshiftEastvantage Business Solutions Inc.
Workplace: Taguig
Salary: Agreement
Work form: Full time
Posting Date: 30/03/2026
Deadline: 30/09/2023
Job Description
About the role:
Responsibilities:
Answering consumer's concerns via phone, email and chat regarding the products and service questions
Suggesting information about other products and services
Tier 1 & 2 customer support
Maintains customer records by updating account information. Overall knowledge base and data management.
Resolves product or service problems by clarifying the customer's complaint
Inquiring on the cause of the problem
Selecting and explaining the best solution to solve the problem if possible
Expediting correction or adjustment following up to ensure resolution
Position requirements:
Qualifications:
At least 2 years of customer service and technical support experience
Has a background in sales, particularly in selling home appliances
Familiar with Philippine Standards on Warranties
Has an average Tagalog/English communication skills - Bisaya is a plus
Open for a Dayshift schedule and on weekend shifting schedule.
Can start as soon as possible
About the role:
Responsibilities:
Answering consumer's concerns via phone, email and chat regarding the products and service questions
Suggesting information about other products and services
Tier 1 & 2 customer support
Maintains customer records by updating account information. Overall knowledge base and data management.
Resolves product or service problems by clarifying the customer's complaint
Inquiring on the cause of the problem
Selecting and explaining the best solution to solve the problem if possible
Expediting correction or adjustment following up to ensure resolution
Position requirements:
Qualifications:
At least 2 years of customer service and technical support experience
Has a background in sales, particularly in selling home appliances
Familiar with Philippine Standards on Warranties
Has an average Tagalog/English communication skills - Bisaya is a plus
Open for a Dayshift schedule and on weekend shifting schedule.
Can start as soon as possible
Submit profile
Eastvantage Business Solutions Inc.
About the company
Eastvantage Business Solutions Inc. jobs
Taguig, Metro Manila
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About the company
Eastvantage Business Solutions Inc. jobs
Taguig, Metro Manila