Customer Service Representative (telco account) - cubaoAlorica Teleservices, Inc.

We want to help you get back on track this new normal. Be part our TELCO account at Alorica Cubao and earn up to Php 26.5k monthly.
To observe a safe application process and social distancing, please secure first an invite from our team before going to our site.
Apply now and we'll get back to you within 48-72 hours.
Stay safe and see you on site, future Aloricans!
DUTIES & RESPONSIBILITIES
This is a general customer service position which varies from telco services, retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Cubao Site: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila
Are you one of the following?
• 21 years old and above; must have completed high school
• Crisp, clear speech
• Clear enunciation and word endings
• Comfortable in isolation for the entire shift everyday
• Wide vocabulary
• Able to listen and repeat what is being heard at the same time
• Patient!