Customer Service Representative | pasayLEADSourcingph on behalf of ePerformax Contact Centers

The Customer Service Representative I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description
Responding to customer queries in a timely and accurate way, via phone, email or chat
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions
Qualifications:
At least High School/Senior High School graduate w/1-year customer service work experience.
College Graduate
College Level (At least 1 year if without work experience).
Computer Literate
Fluent in English in both Written & Verbal
Flexible to work in shifting schedules
Willing to work in Scape Building, Macapagal Boulevard, Pasay City.
Benefit Includes:
Earn up to 31K Salary Package
Meal and Transportation Allowance
Attendance Bonus
Performance Bonus
Night Differential
Free mobile phone with postpaid subscription
HMO Coverage
Base Pay increase opportunity based on your performance.
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