Customer Service Representative | financial account | baguioConcentrix

You'll be part of a team that aims for excellence with competitiveness in the field of customer service.
As a Customer Care Specialist, you'll be delivering support to customers and clients of the
biggest product brands world - wide.
You'll be in-charge of:
Answering incoming calls from our customers
Providing solutions to customer inquiries/requests
Guaranteeing customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Provide leading-edge service in a welcoming, assured and knowledgeable manner
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
Night differential for Graveyard shift employees
Join us here in Concentrix and BE the Difference for the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred; or applicants without work experience
Excellent English Communication skills - verbal and written
Basic knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule including graveyard shift and during holidays
Good team player
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 100 openings Graduated from high school
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world's best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Kalibrr

Baguio, Benguet
Permanent
Full-time