Customer Service Representative | concentrix mactanConcentrix CVG Philippines, Inc.

Jumpstart your career with the Biggest | Apply now in Concentrix! | Customer Service Associate
 
Job Description:
 
As a Customer Service Representative, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
Answering incoming calls from customers 
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing 
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
At least high school graduate 
Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
Excellent English communication skills
Working knowledge on computers 
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Service Representative:
Paid training
Benefits after 6 months
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives

No Experience
High School graduates are welcome