Customer Service Representative/call centerClark Outsourcing

Job Descriptions
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Job Qualifications
High school diploma, general education degree or equivalent.
Bachelor Degree of any kind is preferred but not required.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefits:
Company events
Health insurance
On-site parking
Paid training
Schedule:
8 hour shift
Late shift
Night shift
Language:
English (Required)
Work Remotely:
No