Customer Service Manager - project basedTangent Solutions, Inc.
Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 18/11/2025
Deadline: 12/09/2021
Job Description:
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
Establishes performance metrics for customer service representatives.
Establishes service levels and requirements for the department.
Proposes superb customer service programs
Qualifications:
Candidate must possess at least Bachelor's/College Degree in any field.
At least 5 Year(s) of working experience in the related field is required for this position.
Preferably Assistant Manager/Manager specialized in Customer Service or equivalent.
Experienced in BPO, IT or star-up
Has analytical and problem-solving skills including problem identification, analysis, action, planning and execution.
With excellent leadership ability and good interpersonal relations
Willing to start asap
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
Establishes performance metrics for customer service representatives.
Establishes service levels and requirements for the department.
Proposes superb customer service programs
Qualifications:
Candidate must possess at least Bachelor's/College Degree in any field.
At least 5 Year(s) of working experience in the related field is required for this position.
Preferably Assistant Manager/Manager specialized in Customer Service or equivalent.
Experienced in BPO, IT or star-up
Has analytical and problem-solving skills including problem identification, analysis, action, planning and execution.
With excellent leadership ability and good interpersonal relations
Willing to start asap
Submit profile
Tangent Solutions, Inc.
About the company
Tangent Solutions, Inc. jobs
Pasig City, Metro Manila
Appointment Setter/Customer Service Representative (Work From Home)
TSG Outsourcing
MetroManila, ManilaAgreement
Customer Service Represenative (Fresh Graduate are welcome)
Metacom Business Process Outsourcing Solutions Inc.
Rizal, DavaoAgreement
Customer-Facing Technical Billing Specialist (Work From Home)
TSG Outsourcing
MetroManila, ManilaAgreement
Customer Service Representative (Davao City) - with or without BPO experience
Dynamic Talent Solutions Private Corporation
DavaoAgreement
Online English Tutor (Home-based)
Borderlink Educational Services, Inc.
Cebu, Cebu₱13,000 - 15,000 per month
Position Customer Service Manager - project based recruited by the company Tangent Solutions, Inc. at MetroManila, Manila, Pasig, Joboko automatically collects the salary of , finds more jobs on Customer Service Manager - Project based or Tangent Solutions, Inc. company in the links above
About the company
Tangent Solutions, Inc. jobs
Pasig City, Metro Manila