Customer Service Manager - project basedTangent Solutions, Inc.
Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 22/06/2024
Deadline: 12/09/2021
Job Description:
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
Establishes performance metrics for customer service representatives.
Establishes service levels and requirements for the department.
Proposes superb customer service programs
Qualifications:
Candidate must possess at least Bachelor's/College Degree in any field.
At least 5 Year(s) of working experience in the related field is required for this position.
Preferably Assistant Manager/Manager specialized in Customer Service or equivalent.
Experienced in BPO, IT or star-up
Has analytical and problem-solving skills including problem identification, analysis, action, planning and execution.
With excellent leadership ability and good interpersonal relations
Willing to start asap
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
Establishes performance metrics for customer service representatives.
Establishes service levels and requirements for the department.
Proposes superb customer service programs
Qualifications:
Candidate must possess at least Bachelor's/College Degree in any field.
At least 5 Year(s) of working experience in the related field is required for this position.
Preferably Assistant Manager/Manager specialized in Customer Service or equivalent.
Experienced in BPO, IT or star-up
Has analytical and problem-solving skills including problem identification, analysis, action, planning and execution.
With excellent leadership ability and good interpersonal relations
Willing to start asap
Submit profile
Tangent Solutions, Inc.
About the company
Tangent Solutions, Inc. jobs
Pasig City, Metro Manila
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Position Customer Service Manager - project based recruited by the company Tangent Solutions, Inc. at MetroManila, Manila, Pasig, Joboko automatically collects the salary of , finds more jobs on Customer Service Manager - Project based or Tangent Solutions, Inc. company in the links above
About the company
Tangent Solutions, Inc. jobs
Pasig City, Metro Manila