Assisting customers with emergency problems or unexpected situations
Providing solutions for customer problems
Ensuring customer issues are resolved in a timely manner
Developing and maintaining customer relationships
Maintaining records of customer interactions
Providing overall great customer experience
JOB QUALIFICATION
• Applicant is a High school graduate (old curriculum)/SHS graduate (new curriculum)
• Above Average English communication skills
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
• For work from home applicants, Candidate must be within 4 hours from CDO mother site, in case of internet/power
connectivity failures - candidate will be asked to work onsite instead
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
JOB BENEFITS
Health Card, Allowance, 15th Month Pay
Customer Care
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Torch Solutions
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