Customer Service associate | pasig cityRockwell Land Corporation

Handles unit concerns
Coordination of concerns with clients, internal teams and service providers.
Proper tracking and monitoring of concerns up to resolution.
Prepare permits and gate pass for the scheduled repairs.
Handle Documentations-related tasks: Filing and safekeeping of documents (checklists, service reports, unit registration requirements).
Technical Skills:
Good communication and presentation skills;
Excellent problem-solving skills;
Habits / Behavior (Manifested):
Must be accommodating and approachable in dealing with clients, personally or over the phone.
Must be able to put oneself in client's shoes/ must be able to see client's perspective.
Must be sensible in dealing with internal and external clients.
Must be prompt in attending to issues and requests.
Must be accurate and detailed in keeping a record of all client concerns and documents.
Must be able to multitask.
Must be detail-oriented.
Technical Skills Required:
Proficient in MS Outlook/Word/Excel/PowerPoint
Entry Level / Junior, Apprentice Customer Service Commercial and Residential Real Estate 1 opening Bachelor's degree graduate
Build it and they will come.With bold ambition, Rockwell Land's ground-breaking master plan transformed the lands of Meralco's former thermal plant site into a high-end living environment now known as the Rockwell Center. In 1995, the newest member of the Lopez Group simultaneously developed five high-rise luxury residential apartments - a move unheard of in the 1990's. At a time when industry players were shying away from risks, Rockwell moved to raise the bar for the whole industry - eventually becoming the benchmark for top-quality innovation that is as aesthetically beautiful as it is well-designed.Beneath the prestige and the glamour that define Rockwell is its People - the true source of our success. Possessing the core values of Rockwell, - Integrity, Excellence, Innovation, Teamwork, and Fairness, - the Rockwell employee strives to enhance the business with outstanding service and dedication. We value our employees by providing them avenues to hone their skills and talents, and also by rewarding those who greatly exceed our expectations and their own.Be part of Rockwell's elite team of talented individuals who deliver luxury and who set the trend.Begin your professional journey with Rockwell today!
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time