Customer Service AssistantChromelab Technologies Inc.

Responsibilities:
• Provide email and chat support to customers regarding products, services and other relevant information
• Handle customer complaints, inquiries and others
• Maintain a position of trust and responsibility by keeping all customer business confidential
• Keep records of customer interactions and transactions, details of inquiries, complaints and comments, as well as actions taken
• Refer to designated departments for further investigation on the unsolved customer grievances
Requirements:
• Candidate must be a college graduate (any 4 year course)
• Graduate of any 4 year course or any computer related courses.
• With related work experience is an advantage
• Able to deliver satisfactory results in a fast-paced environment
• Must be keen to details with a strong sense of urgency
• Has the ability to do multi-tasking
• Reliable and able to meet deadlines
• Has excellent interpersonal skills
• Proficient on MS office (Excel, Word, PowerPoint)
• Excellent in both oral & written English communication
• Able to work under pressure and beyond normal office hours
• Flexible, can work during weekends and holidays
• Able to work on a shifting schedule
• Must be willing to work in Makati
• HONEST, HARDWORKING, CONFIDENT and POSSESSES GOOD ATTITUDE