Customer Service Assistant | quality assuranceAjinomoto

Execute set guidelines and procedure for Voice of Customer
Primary receiver of Voices (different channels such as but not limited to phoneline, website, email, FB etc.
Send acknowledgement and answer to consumers & customers
Real time encoding and recording of data.
Coordinate and Report issues and result to immediate superior, VOC team
Support VOC Utilization Report preparation by consolidation of data and providing input
Good communication and presentation skills
Bachelor's degree in science-related courses
Knowledgeable in Science-based analysis
Retirement Benefit Plans
Life Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Entry Level / Junior, Apprentice Customer Service Food / Amino Acids 1 opening Bachelor's degree graduate
AJINOMOTO PHILIPPINES CORPORATION (APC) is an affiliate of Ajinomoto Co., Inc. (AJICO) of Tokyo, Japan. Established in May 9, 1958, APC supplies quality food and seasoning products in the Philippines, produced by international affiliates and by its local plants using Ajinomoto's license, quality standards and technological expertise.APC carries products like AJI-NO-MOTO® Umami Seasoning, AJI-GINISATM Flavor Seasoning Mix, CRISPY FRY® Breading Mix, CRISPY FRY Seasoned Crumbs , TASTY BOY® All Purpose Breading Mix, AJINOMOTO SINIGANGTM sa Sampalok Mix, AJI-SHIO® Seasoning Mix, amino FRES-C® Instant Drink Mix, PORKSAVOR All-in-One Seasoning Mix, AJINOMOTO Chicken Powder Mix, SARSAYA Oyster Sauce and SARSAYA Sweet and Sour Sauce.APC is directly servicing the supermarkets, wholesalers, public markets and the food service industry with its seasoning and other consumer food products. It has established direct sales and support services with the industrial customers as supplier of raw materials, particularly ingredients for processed foods, animal nutrition and pharmaceutical products.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time