Customer Service agentProStaff

Position Summary The Client Service Representative coordinates general business activities and the needs of our clients through courteous and timely service. Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Answering the phones, timely booking of appointments, and calling to confirm appointments
Maintaining pleasant demeanor and commitment to customer service
Serving as first point of contact for clients thus setting the tone of the experience
Providing directions from any major artery within the city; obtaining directions through use of mapping technology as needed
Remaining current on product offerings and staff member pricing and the time needed to conduct certain services
Data entry to CRM or related tracking software
Redirecting client challenges to management as needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma or GED (Two years college or equivalent work experience preferred)
Three years of related experience or relevant coursework
Positive, enthusiastic personality
Good english oral and written communication skills
ProStaff

Philippines
Permanent
Full-time