customer service & Administrative AssistantConnectOS

Job Description:
Why Join Us?
Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We'll provide you with a professional support structure and benefits to ensure you can thrive.We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We're always searching for great talent to join our team. If you'd like be part of a fast-growing industry leader with an exceptional company culture, we'd love to hear from you: [Protected Info]
Job Responsibilities:
Working as part of a dedicated team, you will be required to assist in all aspects of the administration processes, which may at times extend beyond the duties listed below. In house support will be always available along with regular opportunities for ongoing external education and professional development.
Manage daily customer service tasks as set by the client including manual data entry and administration work.
Most of the requirements are based around supplying updates to customers and proof of deliveries which need to be obtained from carrier websites
You will be working on ticketing, managing emails, and respond to customers quickly using ZenDesk
You will be responsible for managing the daily workload with minimal supervision
Requirements:
Must have 3 + years of relevant work experience
Honest, reliable, and hardworking is essential.
Can do attitude
Experience in using Zendesk is desirable but not mandatory
Proven experience as an Administrative Assistant, Customer Service, and Data Entry
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Strong organizational skills with the ability to multi-task
Benefits:
Standard Job Benefits:
HMO on Day 1
Temporary Work from Home Set Up
Paid Time-Off
Quarterly Sick-Leave Conversion
Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)
Day Shift
Equipment provided
Standard Job Highlights:
Work-life balance
Career growth and development opportunities
Stable organization and industry leader
Collaborative and fruitful company culture
Salary Range: 40k-50k
ConnectOS

Mandaluyong City, Metro Manila
₱40,000-50,000 per month
Temporary
Full-time