Handle customer complaints, provide appropriate and effective solutions and alternative
Communicate and work effectively with CSR, DEV, and HQ
Manage VOC reports
Required qualifications:
Bachelors degree or above
At least 3 years working experience in the ICT or E-commerce industry
Fluency in English
Excellent analytical and problem-solving skills
Strong customer service focus
Advanced knowledge in the use of Microsoft Office
Preferred qualifications:
E-commerce related work experience
Korean speaker
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Cafe24 Philippines
About the company
Cafe24 Philippines jobs
Mandaluyong City, Metro Manila

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About the company
Cafe24 Philippines jobs
Mandaluyong City, Metro Manila