Customer relations officer i taguigAutohub Group of Companies, Inc.

Responsible for the efficient and effective delivery of CRM's support functions in accordance to the directive of CRM department
Ensure outstanding customer satisfaction by maintaining strong working relationships
Assist sales team in business acquisitions, planning, retention and management.
Maintain complete and accurate customer correspondence data
Develop and update client related reports
Managing client relationships to build a reputation for excellent service and generate repeat business.
To deliver an exceptional customer experience and initiatives in coordination across the Autohub Group
Gathers and analyzes overall customer experience ratings/scores
Graduate of any Business related course
With at least 2-3 years experience in Customer Service / BPO industry
Preferably with background in Automotive Setting
Strong Customer Service Orientation;
Good communication and presentation skills;
Excellent problem-solving skills;
Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice Customer Service Automotive 1 opening Bachelor's degree graduate
Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV's, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products. Autohub is equipped with the world's finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement's needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.VISION - to be the preferred Automotive Group for innovative solutions, quality products and reliable services.MISSION - to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time