Customer happiness championZigzag Connect Inc
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 24/10/2025
Deadline: 10/06/2023
Job Description
We need you to help us develop and deliver a world-beating support experience:
Engage with our business customers across various global markets, building rapport and stable relationships with them
Turn around sticky situations into joyful outcomes to motivate our customers to continually partner with us for their delivery needs.
Develop a thorough understanding of Client's delivery services in the context of various geographical regions in which we operate.
Follow up on deliveries - keeping track of anything that is in a troubled state
Be the first point of escalations via chat, email and other support channels
Ideate and improve processes and documentation for your accounts
Mentor and train junior team members
Liaise with management over system changes and influence our product design with your feedback
We need you to help us develop and deliver a world-beating support experience:
Engage with our business customers across various global markets, building rapport and stable relationships with them
Turn around sticky situations into joyful outcomes to motivate our customers to continually partner with us for their delivery needs.
Develop a thorough understanding of Client's delivery services in the context of various geographical regions in which we operate.
Follow up on deliveries - keeping track of anything that is in a troubled state
Be the first point of escalations via chat, email and other support channels
Ideate and improve processes and documentation for your accounts
Mentor and train junior team members
Liaise with management over system changes and influence our product design with your feedback
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Zigzag Connect Inc
About the company
Zigzag Connect Inc jobs
Pasig City
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About the company
Zigzag Connect Inc jobs
Pasig City