customer experience officers for a canadian fintech ( WORK FROM HOME)KSearch Asia Consulting, Inc.
Salary: Agreement
Work form: Full time
Posting Date: 25/09/2024
Deadline: 25/10/2024
JOB DESCRIPTION
CUSTOMER SUCCESS OFFICER – Job Description
Responsibilities:
Resolve customer issues and maintain acceptable service level agreements (SLA)
Forward user feedback to the relevant department to improve the customer journey
Help create content for our Knowledge Base
Engage in discussion with partners and industry leaders
Qualifications:
Able to provide concise, articulate, and insightful analysis in written and verbal form, as well as communicate these with clarity and brevity
Experienced with productivity tools and CRM software
Doesn't shy away from taking on new responsibilities and learning new roles
Seeks the solution and thrives with Freedom
OTHER JOB REQUIREMENTS
Education
Field of study
Mass Communications
Specialization
Customer Service
Proactive in resolving client pain point
CUSTOMER SUCCESS OFFICER – Job Description
Responsibilities:
Resolve customer issues and maintain acceptable service level agreements (SLA)
Forward user feedback to the relevant department to improve the customer journey
Help create content for our Knowledge Base
Engage in discussion with partners and industry leaders
Qualifications:
Able to provide concise, articulate, and insightful analysis in written and verbal form, as well as communicate these with clarity and brevity
Experienced with productivity tools and CRM software
Doesn't shy away from taking on new responsibilities and learning new roles
Seeks the solution and thrives with Freedom
OTHER JOB REQUIREMENTS
Education
Field of study
Mass Communications
Specialization
Customer Service
Proactive in resolving client pain point
Submit profile
KSearch Asia Consulting, Inc.
About the company
KSearch Asia Consulting, Inc. jobs
Taguig, Metro Manila
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About the company
KSearch Asia Consulting, Inc. jobs
Taguig, Metro Manila