Customer development officer - (greater manila area)GSK

Are you looking for a role tat is responsible for maintaining long-term relationships with an assigned customer/group of customers/region? If so, this is the role for you.
As Customer Development Officer, You will serves as the primary interface for all products, and creates demand for the organisation's products by raising their profile with customers. You will identify, develops and close new sales opportunities.
Job Purpose:
Identifies key opportunities within the key customers being handled in driving overall business goals for both the customer and the company
Develops and Implements the Annual Customer Business Plan (CBP) for each key customer
Aligns customer strategies and tactics with the Senior Customer Development Manager (SCDM)
Ensures proper execution of strategies and action plans specific to each key customer
Exercises sound decision-making, living GSK values and compliance requirements in dealing with contact persons in each key customer
Manages overall achievement of sales, distribution, fill rate, and returns KPIs with each customer
Conducts a quarterly and semi-annual business review with each key customer to monitor and ensure achievement of business objectives
Prepares a monthly business review deck, presented to the SCDM on a regular basis
Oversight on ZPC PD2 accounts and key projects to ensure consistent monitoring and implementation of trade strategies and delivery of business objectives
Key Responsibilities
Planning, organizing, leading, and directing efforts to strategically grow the customers' business through effective key accounts management to enable achievement of sales volume and value targets for the entire company portfolio of brands
Developing and nurturing strategic partnerships with defined key accounts,
Identify opportunities to synergize and grow business mutually for the key account and the company Liaising between the Marketing/brand team, Customer Marketing team and other company stakeholders
Ensuring all newly launched products are consistently distributed and available in all key accounts during the first month of launch
Ensuring regular products are in the right type of store per key customer according to the target market and general movement of SKUs.
Monitors specific key account KPIs, institutes key account monthly business reviews together with account stakeholders as well as internal company senior leaders.
Identify specific Key Customer gaps and opportunities, develop action plans in collaboration with customer stakeholders to address and mitigate these in the process.
Institutionalize Stakeholder Management with all key accounts through regular Customer profiling and account business planning
Implements national activities/programs as defined by the Company Promo/Trade Calendar
Communicate brand features and benefits of the company's Portfolio amongst account stakeholders through effective key accounts call management
Plans and implements customized marketing programs to key accounts which are aligned with marketing to drive achievement of account specific objectives
Manages financial KPIs of the company on Key Accounts managed. Deliverable KPIs include Net Sales, Net Profit, Fill Rate, Returns Management, Days Sales Outstanding
Why you?
Basic Qualifications:
Effective Negotiations Skills
Customer Business Planning
Strategic Business Relationship Building
Strategic Thinking
Thought Leadership
Managing Ambiguity
Managing Change
Ability to work across boundaries
Drives Performance
Personal Resilience
Personal Leadership
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture.
Our goal is to be one of the world's most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Our goal is to be one of the world's most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
GSK

Manila City, Metro Manila
Permanent
Full-time