Customer care representative#meaningfulcareerinbpoMetacom Solutions, Inc.

Job Responsibilities: <\/strong><\/p>
<\/p>
. Working independently or in a team environment to achieve goals<\/p>
. Adhering to call center performance metrics, such as call volume, handle time, and quality<\/p>
. Creating and maintaining a positive work environment<\/p>
. Providing coaching and mentoring to team members<\/p>
. Conducting regular team meetings to share information and best practices<\/p>
<\/p>
<\/p>
Job Requirements: <\/strong><\/p>
<\/p>
Good to excellent English communication skills<\/li>
Amenable to work onsite<\/li>
Amenable to work in shifting schedule<\/li>
At least college undergraduate<\/li>
With basic computer knowledge<\/li><\/ul>
<\/p>
<\/p>
Interested applicants may click the Apply Now button! <\/strong><\/p>
<\/p>
Think you're not qualified for the position we are looking for We are also in need of employees for our other vacancies below:<\/p>
<\/p>
1. Customer Service Representatives for High School Grads without BPO experience<\/p>
<\/p>
2. Technical Support Representatives for candidates with average English communication skills<\/p>
<\/p>
3. Hotel\/Airline Reservations Specialists for vocational course graduates with or without call center experience<\/p>
<\/p>
4. Nursing graduates for our healthcare accounts<\/p>
<\/p>
5. Financial Account Executives for business course graduates with experience in the related field<\/p>
<\/p>
<\/p>
What's In It For You <\/strong><\/p>
<\/strong><\/p>
<\/p>
Club Memberships <\/strong><\/p>
<\/p>
Our employees growth is our growth as well. At Metacom,<\/strong> we invest in our employees well-being which is why we offer discounted club membership from diverse fields such as mountain climbing, gym memberships, sports clubs, etc.<\/p>
<\/p>
<\/p>
Credit and Loans Assistance <\/strong><\/p>
<\/p>
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, <\/strong>we offer short term loan assistance to cover the costs of their personal expenses.<\/p>
<\/p>
<\/p>
Health Benefits <\/strong><\/p>
<\/p>
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom<\/strong>, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family's well-being.<\/p>
<\/p>
<\/p>
Management Program <\/strong><\/p>
<\/p>
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees careers with us. We don't just teach people to be great managers here, we teach them to be leaders that's why Metacom<\/strong> is currently ranked one of the best in the country.<\/p>
<\/p>
<\/p>
APPLY NOW!!!<\/p>
<\/p>
#CallCenterHiring <\/strong><\/p>
#MeaningfulCareerinBPO <\/strong><\/p>
Work in a Company that Values You<\/strong><\/p><\/div>","jobSearchData":{"filter
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JOB DESCRIPTION<\/h3><\/div>
Emerson's 132 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Analyst, Payroll Tax<\/strong>, you will be one of the key members who will ensure that the US operations are achieving the desired level of customer service through operational support to achieve the GHRIS service level goals.<\/p>
In this capacity, you will be responsible for ensuring that payroll tax validation is done efficiently and accurately any discrepancies are reported and corrected in a timely manner. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.<\/p>
If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently on a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.<\/p>
In This Role, Your Responsibilities Will Be:<\/strong><\/p>
To perform weekly audits, such as county, city, and school taxes.<\/li>
To process the Federal Income Sit vs. State Income Tax audit review on a monthly basis.<\/li>
To process manual check billings.<\/li>
To process escheatment\/outstanding checks.<\/li>
To process tax payments.<\/li><\/ul>
Who You Are:<\/strong><\/p>
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You are proactive, detail-oriented, can work under pressure, and prioritize your workload. You are highly innovative in approaching problem-solving effectively. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.<\/p>
For This Role, You Will Need:<\/strong><\/p>
Bachelor's degree in any 4-year course.<\/li>
Related experience in a shared services industry (Payroll or HR processing).<\/li>
Experience in some HCM systems is a plus.<\/li>
Intermediate to advanced proficiency in Microsoft Excel.<\/li>
Proficiency in English written and oral communication skills.<\/li><\/ul>
Our Offer to You:<\/strong><\/p>
<\/p>
By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.<\/p>
At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.<\/p>
Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases.
We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, blended work benefits, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success.
Let's take the leap and experience a fulfilling career with us. Let's go! <\/p>
<\/p>
<\/p>
<\/p>
#LI-Hybrid<\/p>
JOB DESCRIPTION<\/h3><\/div>
<\/b><\/b><\/p>
Our Commitment to Our People<\/b><\/p>
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.<\/p>
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large.
We take this responsibility seriously and strive to make a positive impact through every endeavor. <\/p>
<\/p>
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.<\/p>
Accessibility Assistance or Accommodation<\/b><\/p>
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact:.<\/p>
<\/p>
<\/b><\/p>
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.<\/p>
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.<\/p>
<\/p>
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!<\/p>
No calls or agencies please.<\/b><\/p><\/div>","title":"Tax Specialist","site
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Responsibilities and Duties
Attracts potential customers by answering product and service questions, suggesting information about mortgage products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares products or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Should have completed a Bachelor's Degree preferably with 1-2 years of work experience in BPO setting.
Undergraduates (2 years in College = 4 Semesters) with 2.5 years of any work experience in BPO setting.
English Communication Skills
Can easily be trained
Basic knowledge in computer navigation
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Qualifications <\/div>
University graduate <\/li><\/div>
Project Management Professional (PMP) or Prince2 or Scaled Agile Framework or PMI Agile Certified Practitioner (PMI-ACP) <\/li><\/div>
Experience <\/div>
5+ years experience in managing regional projects (must have multi-country & multi-business line experience) <\/li><\/div>
project budget managed USD + 20K <\/li><\/div>
experience in leading and managing teams to successfully transition an application from development to production (SDLC) <\/li><\/div>
Experience in managing outsourced and offshore vendors <\/li><\/div>
experience in implementing change throughout an organisation <\/li><\/div>
Excellent verbal and written English communication and presentation skills <\/li><\/div>
Excellent inter-personal and negotiation skills <\/li><\/div>
IT Graduate qualification <\/li><\/div>
Experienced with application implementation using Agile methodology <\/li><\/div>
Experience with large-scale transformation programmes\/ projects (incl. business change management) <\/li><\/div>
Experience with mentoring and coaching team members <\/li><\/div>
Either ITIL or CMMI certified <\/li><\/div>
Insurance experience preferred <\/li><\/div><\/div>","title":"IT Project Manager","site
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Company Description<\/strong><\/p>
At AECOM, we're delivering a better world.<\/strong><\/p>
We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.<\/p>
Our clients trust us to bring together the best people, ideas, technical expertise, and digital solutions to our work in transportation, buildings, water, the environment, and new energy. We're one global team - 47,000 strong - driven by a common purpose to deliver a better world.<\/p>
Here, you will have the freedom to grow in a world of opportunity.<\/p>
We will give you the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.<\/p>
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.<\/p>
We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.<\/p>
We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.<\/p>
When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let's get started.<\/p>
Job Description<\/strong><\/p>
AECOM<\/strong> is seeking an Auditor<\/strong> to be based in Manila, Philippines<\/p>
Job Description:<\/strong><\/p>
AECOM is seeking an Auditor to join our Audit Services Group (ASG). This position is based in either the Bucharest, Romania or Manila, Philippines. ASG is responsible for evaluating the adequacy and effectiveness of AECOM's systems of internal controls that guide company activities toward accomplishing key business objectives.<\/p>
Job Duties:<\/strong><\/p>
Participate in internal audit assurance and advisory projects, including SOX 404 controls testing, in accordance with the Institute of Internal Auditors and ASG standards<\/p><\/li>
Participate or lead meetings with management to define scope and timing of audits, and review of audit findings and recommendations<\/p><\/li>
Complete testing per agreed audit programs and ensure they provide appropriate audit coverage in relation to identified risks<\/p><\/li>
Participates in meetings with management to develop action plans that address root cause of issues<\/p><\/li>
Prepare sections of audit reports<\/p><\/li>
Obtain information system extracts (financial and non-financial) for audit use independently or through assistance of others<\/p><\/li>
Contribute to and participate on enterprise-wide team initiatives with ASG colleagues to share real-time information, establish best practices, identify risks and refine processes<\/p><\/li>
Build and support business relationship with key stakeholders, while maintaining independence and objectivity<\/p><\/li><\/ul>
Qualifications<\/strong><\/p>
Minimum Requirements<\/strong><\/p>
Undergraduate degree in Accounting, Business Administration or a related field is required<\/p><\/li>
Minimum of two years of financial accounting and external or internal auditing or other relevant work experience is required.<\/p><\/li>
Must have strong oral and written communication skills fluency in English is required<\/p><\/li>
Professional certifications (e.g., CIA, CPA, CISA) are highly desirable<\/p><\/li>
Ability to travel up to 30% including international travel (valid passport required)<\/p><\/li><\/ul>
Additional Information<\/strong><\/p>
With infrastructure investment accelerating worldwide, our services are in great demand, and there's never been a better time to be at AECOM! Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility.<\/p>
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.<\/p>
As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.<\/p>
Join us and let's get started.<\/p>
ReqID:<\/strong> REF18649G<\/p>
Strategic Business Unit:<\/strong> GBS<\/p>
Career Area:<\/strong> Finance<\/p>
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Metacom is urgently hiring for Hiring Call Center Agents in Davao City Area!<\/strong><\/p>
<\/p>
Job Responsibilities:<\/strong><\/p>
<\/p>
. Answering incoming calls promptly and professionally<\/p>
. Responding to customer inquiries and resolving their issues or concerns<\/p>
. Making outbound calls to customers to sell products or services<\/p>
. Following call scripts and guidelines<\/p>
. Handling and resolving customer complaints<\/p>
<\/p>
<\/p>
<\/p>
Job Requirements:<\/strong><\/p>
<\/p>
Good to excellent English communication skills<\/li>
Amenable to work onsite<\/li>
Amenable to work in shifting schedule<\/li>
At least college undergraduate<\/li>
With basic computer knowledge<\/li><\/ul>
<\/p>
<\/p>
Interested applicants may click the Apply Now button!<\/strong><\/p>
<\/p>
Think you're not qualified for the position we are looking for We are also in need of employees for our other vacancies below:<\/p>
<\/p>
1. Customer Service Representatives for High School Grads without BPO experience<\/p>
<\/p>
2. Technical Support Representatives for candidates with average English communication skills<\/p>
<\/p>
3. Hotel\/Airline Reservations Specialists for vocational course graduates with or without call center experience<\/p>
<\/p>
4. Nursing graduates for our healthcare accounts<\/p>
<\/p>
5. Financial Account Executives for business course graduates with experience in the related field<\/p>
<\/p>
What's In It For You<\/strong><\/p>
<\/p>
Club Memberships<\/strong><\/p>
<\/p>
Our employees growth is our growth as well. At Metacom, we invest in our employees well-being which is why we offer discounted club membership from diverse fields such as mountain climbing, gym memberships, sports clubs, etc.<\/p>
<\/p>
Credit and Loans Assistance<\/strong><\/p>
<\/p>
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, we offer short term loan assistance to cover the costs of their personal expenses.<\/p>
<\/p>
Health Benefits<\/strong><\/p>
<\/p>
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family's well-being.<\/p>
<\/p>
Management Program<\/strong><\/p>
<\/p>
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees careers with us. We don't just teach people to be great managers here, we teach them to be leaders that's why Metacom is currently ranked one of the best in the country.<\/p>
<\/p>
<\/p>
<\/p>
#CallCenterHiring <\/strong><\/p>
#MeaningfulCareerinBPO <\/strong><\/p>
Work in a Company that Values You <\/strong><\/p>
<\/p>
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Answering incoming calls promptly and professionally<\/p>. Responding to customer inquiries and resolving their issues or concerns<\/p>. Making outbound calls to customers to sell products or services<\/p>.
Following call scripts and guidelines<\/p>. Handling and resolving customer complaints<\/p><\/p><\/p><\/p>Job Requirements:<\/strong><\/p><\/p>Good to excellent English communication skills<\/li>Amenable to work onsite<\/li>Amenable to work in shifting schedule<\/li>At least college undergraduate<\/li>With basic computer knowledge<\/li><\/ul><\/p><\/p>Interested applicants may click the Apply Now button!
<\/strong><\/p><\/p>Think you're not qualified for the position we are looking for We are also in need of employees for our other vacancies below:<\/p><\/p>1. Customer Service Representatives for
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Answering incoming calls promptly and professionally<\/p>. Responding to customer inquiries and resolving their issues or concerns<\/p>. Making outbound calls to customers to sell products or services<\/p>.
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