csr (logistics), csr ( Data entry), sales (telco), and tsr (au account) | wfh and onsite jobsAcquire Asia Pacific Inc

Posted on 18 August 2020
1) Logistics Coordinator
2) CSR - Data entry
3) Sales (Telco)
4) TSR (for pooling)
Requirements
1) Logistics Coordinator
A SNAPSHOT OF YOUR ROLE
- Handle Broker/Customer Accounts which include, but will not be limited to:
Assigning drivers to routes.
Directing the pick-up and delivery of freights.
Monitoring the drivers' locations.
Entering the dispatch information and loads into trucking software
Finding road service for truck repairs
Tracking orders and freights.
Transmitting information to brokers and customers.
Finding solutions for changes or problems, issuing money orders.
Using satellites, telephones, and computers to communicate information to drivers and to keep track of all important information.
- Coordinates and deals directly with clients on a regular basis.
- Responsible for securing his/her PC/Workstation with a password protected screensaver and log-off each time he/she will have his/her post unattended.
- Responsible for not disclosing his/her password to others, complying to company's security procedure, and by not disclosing confidential information.
2) CSR - Data entry
Your day will consist of the following:
· Handling inbound call inquiries from potential clients
· Entering client information into Salesforce
· Checking client credit and bank statements
· Analyzing data provided on client debt sheets
· Researching to determine whether there are any open court cases for potential clients
3) Sales (Telco)
A BIT ABOUT YOU
2-3 years of experience in a similar role where closing North American prospects to annual agreements.
You must be a strong and clear communicator
You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
You have a strong work-ethic and a positive attitude along with a desire to learn.
Full-time position
4) TSR (for pooling)
A SNAPSHOT OF YOUR ROLE
· Handle all calls with courtesy and professionalism
· Research required information using available resources
· Manage and resolve customer complaints
· Provide customers with product and service information
· Update customer information
· Identify and escalate priority issues
· Provide support using company scripts and procedures
· Support and resolve product or service problems by clarifying the customer's details
· Learn more about the products in order to answer product and service questions; suggest and advise clients on other products and services
· Learn the processing system and computer software attached to all aspects of data entry, item inquiry, customer cross-reference, and any other function necessary to perform daily tasks
· Support and resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution; follow up to ensure resolutions, increasing customer satisfaction
Skills / Software
outbound saleinbound salescsrtsrLogisticscustomer service representativetechnical support representativeSalesCall CenterVOICE
Working Location
Homebased, Philippines
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Job Description
Bossjob