As a Level 1 Technical Support, you are expected to provide quality service in handling technical inquiries from customers on supported products and/or subscriptions - troubleshooting of phones, peripherals, and software technologies (telephony and networking environment). The incumbent will be assigned to help maintain network connectivity and troubleshoot reported issues following standard resolution processes and documentation functions.
We have several vacancies available for Technical Support Representative for the Dayshift and Shifting schedule!
Minimum Hiring Qualifications:
• At least One (1) Year of BPO Experience - Technical Support
• Knowledge of Network Technologies is a Huge Advantage
• Knowledge of Basic IT Technologies - i.e. Operating Systems,
Network Devices, Software Development and Architecture
• Strong Command of the English Language (Verbal & Written)
• Ability to Understand/Interpret and Apply Technical Concepts
• Working Knowledge of Basic Microsoft Office Tools Required
Qualified? FULL UP THE FORM BELOW
APPLYHERE: https://bit.ly/2IxIfbl
and Email your resume in *****@neksjob.com
Subject: CSRTLocation/pOSITION: FULL NAME
EX. CSR-TSR:REYNNBAUTISTA
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES
Other Info
Work type
Full Time
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NeksJob Philippines
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About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)