csr hiring Financial service and banks account - (pasig city) 24k monthly (t48)NeksJob Philippines

Offer description
₱ 24,000.00 (monthly) Permanent contract Full Time Remote
Job Title: Call Center Agent - Financial Services and Bank Accounts
Location: Pasig City
Salary: 24k Monthly!
Job Purpose: The Call Center Agent is responsible for providing exceptional customer service and support to customers with financial services and bank accounts. This position is a remote, work-from-home opportunity that requires strong communication skills and the ability to handle a high volume of incoming calls.
Key Responsibilities:
Answer incoming calls from customers with financial services and bank accounts in a professional and courteous manner.
Respond to customer inquiries and resolve issues related to their financial services and bank accounts, including account information, transactions, and payment processing.
Utilize company systems and tools to document customer interactions and ensure accurate record-keeping.
Stay up-to-date with the latest products and services related to financial services and banking to provide accurate information to customers.
Provide information and guidance to customers on their financial services and bank accounts, including how to use online and mobile banking, and how to resolve any issues.
Ensure that customer data and personal information is protected and handled in accordance with company policies and procedures.
Meet or exceed performance goals and customer satisfaction metrics.
Requirements:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to handle high-stress situations and remain calm under pressure.
Strong customer service skills and a commitment to providing excellent service.
Ability to work independently in a remote, work-from-home environment.
Familiarity with basic computer applications and the ability to learn new software and systems quickly.
Ability to work flexible hours, including weekends and evenings, as needed.
Previous call center experience is preferred but not required.
This position offers competitive compensation and benefits, as well as opportunities for growth and advancement within the company. If you have a passion for helping customers and a commitment to providing excellent service, we encourage you to apply today!
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Informix, Customer service, Communication and persuasion, Customer Support, Technology
Availability to travel: Yes
10 minutes ago (updated)
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