crm specialist ┃onsite ┃bgc, Taguig city | day 1 hmoEastvantage Business Solutions Inc.

Job Description
About the role:
About the role:
Manage and run campaigns for our leads and existing customers.
This can be executed through our CRM platform (Netcore) and even outside the platform if needed through manual interventions.
Our CRM resource will:
1. Execute campaigns from the business model which would include:
Processing of database
Templating of copies/materials in the platform
Creation of journeys in the platform
Scheduling of sending materials to selected base/segments through different channels
Coordination with Tech and Netcore for platform developments/improvements
Coordination with GCash for scheduling and blasting of materials through GCash channels
2. Create post-mortem reports for campaigns/materials that ran
delivery rate, open rate, click rate, conversion rate, suggestions for improvement
Position requirements:
Position requirements:
. Proficient in Excel and has experience managing reports/processing data
. Experience working in CRM systems
. Familiar in HTML and email templating
. Strong verbal and written communication skills