crm admin i 25,000 to 35,000 salary i edsa green field siteNeksJob Philippines

Offer description
₱ 35,000.00 (monthly) Permanent contract Full Time
"• Minimum 1 years of Oracle Service Cloud (RightNow) technical Implementation experience. With working experience in Email,Chat Workspace.
• Good knowledge on functional and technical concepts of Service cloud Connect PHP API, Agent
Browser UI functionality, Customer Portal Framework, SOAP and REST Web Services.
• knowledge in PHP, java script, HTML and CSS.
• Have experience in RightNow Integration with third party apps (Inbound/Outbound).
• Experience in Customer Portal development & Integration (custom widgets and CP pages).
• Good Knowledge in Agent Desktop (Staff Management, Profiles, Navigation Sets, Message Templates etc).
• Experience on Add-ins and Extenstions (.net & BUI).
• Good knowledge on areas like Chat, Custom Objects, Custom fields, Business Rules, Workspace
rules and design.
• Ability to create reports, dashboards, and Surveys.
• Own development responsibility from definition through delivery.
• Ability to work well with overseas clients both individually as well as in a collaborative team,
Excellent communication skills.
• They will be required to configure the changes in Oracle as per the client requirement for Chat, Email and Incidents in OSvC.
Desired but not necessary:
• At least 1 implementation completed from start to end.
• Experience with developing .Net add-in or BUI Extension
• CP2 to CP3 framework upgrade.
• OSvC quarterly version upgrades.
• Contribution to customer connect.
Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
Language(s): English
3 minutes ago
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