crisis Management expertBastion Payment Systems

JOB SUMMARY
The Cirsis Management Expert provides senior supervisory level support and assistance to the Cyber Security Delivery Manager, as well as provide team leadership to employees supervised directly by them. He/she will contribute to the detailed planning, delivery and execution of Bastion's existing brands and services to the clients. Together with other members of the Cybersecurity Division, he/she will ensure profit and customer loyalty for the organization through developing strategies and solutions that match or exceed customer requirements and by promoting products, services and ideas of Bastion.
PRIMARY DUTIES AND RESPONSIBILITIES
Support department head in performing the full delivery lifecycle, from assessment and design for Crisis Simulation - Cyber Security product of Bastion Payment system to implementing it to end clients.
Ensure a clear and detailed set of client requirement.
Manage and facilitate crisis simulation using Bastion platform.
Facilitate excellent product and service delivery to client.
Work with sales and marketing team in presales and demonstration activities to promote Bastion and close sales opportunities.
Participate in planning, design and execution of the internal Crisis Management Program of Bastion.
Develop and implement detailed crisis simulation solutions per requirement.
Track all opportunities and delivery activities using an efficient monitoring system.
SECONDARY DUTIES AND RESPONSIBILITIES
Coordinate with marketing and creative team in building up various presentations and relevant materials for all cybersecurity and bastion products and services.
Maintain integrity in all account information.
Conducts training and orientation to employees on crisis management and business continuity plan.
Engage and participate in all business development initiatives.
Submit relevant reports in a timely manner.
Provide efficiency, and innovative ideas to help improve the company and its operation.
Support, communicate, reinforce and defend the mission, values and culture of the organization
QUALIFICATION
Education: Bachelor's/College Degree in Digital Forensics/Cyber Security/Computer Science/Information Technology, Crisis Management, or equivalent
Experience: Possess at least 5 Year(s) of working experience in the related field is required for this position.
Others:
Total professional experience of at least 4 years in the technology, financial, and/or consulting industries.
At least 3 years of DIRECT experience facilitating and designing business continuity exercises, or crisis management exercises.
Must have led client-facing table-top exercises as both facilitator and scenario designer. Must have done this for at least 1 year.
Must have EXCELLENT oral and written communication skills.
Problem analysis, use of judgment and ability to solve problems efficiently
Adaptability and ability to work under pressure
Ability to make inquiries and resolve conflicting information
Process improvement identification
Proficiency in using Microsoft Office (Word, Excel, PowerPoint, Outlook)
International exposure and experience a definite plus
Must understand technology and technology products and services
Must have direct experience in handling cybersecurity monitoring, incident response operations and crisis management.
Knowledge and experience in operating under ISO 9001, ISO 27001, PCI or other certified environments is a plus.
Exposure and familiarity with various industries and operational and quality standards is a plus.
Familiarity with ISO 22301 Business Continuity Management controls