credit control Officer iQBE Insurance

Primary Details Time Type: Full time
Worker Type: Employee
Perform receipting, cash application and customer account maintenance activities, including any required post-processing and follow-up activities. Responsible for the day to day maintenance of workload distribution (e.g. email and query management).
Primary Responsibilities
Ensure compliance with QBE policies, procedures and relevant legislations.
Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
Ensure all payments are made on a timely basis and are accurate to maintain the reputation of QBE
Build and maintain good working relationships with both external and internal stakeholders
Processing basic and routine functions related to Accounts Receivable (Credit Control) duties, including cash application, active monitoring of outstanding customer balances, supporting collections activities and preparing related documentation and correspondence.
Making data entries in the system and extracting statistical data and reports from records for analysis.
Respond to telephone/email inquiries from customers in order to provide and excellent customer service.
Required Education
Bachelor's Degree or equivalent combination of education and work experience
Required Experience
0-1 year relevant experience
Preferred Competencies/Skills
Understanding of spreadsheets and reconciliation procedures
Excellent communication skills
Excellent keyboard skills
Customer service skills
Ability to work to strict deadlines
Ability to work under pressure
A high level of numeracy and literacy
Strong spoken and written English
Preferred Experience
Educated to degree level
Proven experience of working to deadlines and objectives
Preferably with experience in Financial Services
Preferred Knowledge
Basic knowledge of Accounts Receivable transactional processing
Preferred Basic Knowledge of Insurance
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
Individual Contributor
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Application Close Date: 30/07/2022 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Insurance

Manila City, Metro Manila
Permanent
Full-time