credit/collections AdministratorPearson

We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
Main Activities / Responsibilities:
Using data provided by all appropriate systems, prepare and deliver deductions analytics and reporting work to customers and business areas enabling effective business decision making. Do this by:
Maintain data for analysis on open deduction balances and determine their validity.
Resolves issues impacting deduction performance using effective prioritization, time management and problem-solving skills.
Understands the process for deduction appeals set forth by each client.
Proactively partner with internal customers (Operations Department) to identify trends and resolve issues that cause invalid deductions.
Regularly make decisions that will have a direct impact on profitability and cash flow.
Work closely with the Billing/ Customer Service Department to improve quality billing by creating data that gives the biller information to review before billing.
Identifies and drives process improvement for reducing administrative costs, streamlining processes, and reducing deduction volume.
Qualifications
Competency Profile:
Bachelor's degree in Accounting or related field
With at least 1 year of solid experience in B2B Collection
Fluent in English written and verbal communication
Strong logical thought capability
Basic computer and internet navigation skills
Strong Microsoft Excel user
Customer Engagement
Keen to details, Active listening and probing skills
Requires minimal supervision
Impressive work attitude, highly tolerant and patient
Can work under pressure and willing to render overtime if needed
Willing to work on a night shift schedule as this will support our major accounts in North America and Canada
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.
Job: FINANCE
Organization: Finance
Schedule: FULL_TIME
Req ID: 2113378
Pearson

Manila City, Metro Manila
Permanent
Full-time