creative Operations associateFresh Prints

Be a Crucial Member of a Growing and Innovative Art Team
Fresh Prints is a New York-based custom-apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools.
We're looking for a dynamic, driven, organized, and problem solver who's interested in analyzing requests and triaging them to the correct teams to make sure that the tasks go to the correct channels. Additionally, we're looking for team players with high attention to detail that can spot potential licensing and logistical capability issues and flag those issues before the request goes through to the respective teams.
Every design request that we get from clients varies in difficulty and has to be checked whether we can actually do the request or not, based on our licensing and logistical capabilities, and request legitimacy. The Triage team is in charge of making sure that these requests are filtered thoroughly and concerns are addressed before they assign the requests to the correct group within the Art team. Furthermore, the Triage team serves as a support team, in general, for the Artists and Art Assistants as well as the Sales Managers in making sure we deliver an exceptional experience to our clients
Expectations from this role:
Responsibilities
Assign all incoming requests to the correct group within the Art team
Filter and flag potential licensing and logistical capabilities issues before it gets assigned to a group
Communicate with sales managers about the potential issues on their request
Handle rush requests from team members
Attend mandatory meetings on time such as team meetings, 1 on 1 check-ins, and all-hands meetings.
Skill Requirements
At least 2+ years of experience with Adobe Illustrator
Has basic knowledge and understanding of Graphic Design
Basic knowledge of Google Suite
Strong communication skills, both written and oral (English and Tagalog)
Strong organizational skills and time management skills
Problem solving and analytical skills
Strong attention to detail
Can work independently and is comfortable working with team members
Personal Attributes
Goal-Driven: You're set on your goals and respect the timelines your goals are bound by.
Proactive: You believe it's always on you to make sure anything you do is a success. In love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zone
Calm under pressure: You have a sense of urgency but channel it into productively working through any issues
Open to Invent and simplify: You're inspired by the endless ways in which everything we do can always be improved
Other Essential Requirements
A working laptop / desktop computer that can run Adobe softwares smoothly
At least (for Windows user)
Intel i5 core
12 gb of ram
Can support at least 2021 version of Adobe apps
Strong internet connection with at least one backup (mobile data, etc)
At least:
75 mbps (download) & 25mbps (upload)
Compensation & Benefits
Competitive annual salary (USD 5,400)
Health insurance (up to USD 300 coverage annually)
Learning Opportunities
Job Location - Work from Home (Philippines)
Working Hours - Mandatory Training Time is from 9pm - 7am PH time (Work schedule to be discussed after Training)
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Fresh Prints

Manila City, Metro Manila
Permanent
Full-time