Responsible for end-to-end HCM processes, maintaining employee record and executing updates for employees and contingent workers with accuracy of data management
Manage other administrative tasks as part of the daily operations
Handle employee concerns and foster a strong and positive customer experience in an efficient and highly satisfactory manner
Participate in testing activities, identify, and raise issues to ensure seamless deployment of system changes
Document processes and procedures to facilitate knowledge sharing and ensure that knowledge base is up to date
Update or create training materials depending on the needs and train new members
Provide end-user support, T2 troubleshooting issues, and providing guidance on system functionality
Ensure data integrity and accuracy of the data by performing validation checks
Develop and maintain reports, dashboard and analytics to provide insights into metrics and trends
Lead or participate in projects related to operations, implementation of ideas and process optimizations
Key Capabilities/Experience
Minimum 3 years of proven experience as HCM Specialist or similar role, with in-depth knowledge of the HR processes
Strong analytical and problem-solving skills with a keen attention to details
Excellent communication skills with the ability to collaborate effectively across different levels of organization
Ability to identify problems and find appropriate solutions
Can significantly contribute to process improvements
Fast learner, self-starter with can-do attitude and positive mindset
Experience with Workday is a plus
Minimum Qualifications
Ability to prioritize and manage multiple tasks in a dynamic work environment
With intermediate to advanced Microsoft proficiency especially excel
Ability to work in a fast-paced environment with minimal supervision
Can lead through influence without direct authority
Comfortable in giving solicited and unsolicited feedback
ING
Other Info
Permanent
Full-time
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About the company
ING jobs
Manila, Metro Manila