country solutions LeaderIbm

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IS Solutions Manager (ISSM) is a client facing Job Role. IS Solution Managers are expected to spend 40-70% of their time in face-to-face discussions with IBM clients. They are responsible for the development and sales of IBM complex deals solutions directly to clients. They are responsible for the overall success of the solution design and cost development in a technology specialty. They provide leadership and initiative to deliver new and complex high quality solutions to clients in response to varying business requirements. They incorporate in-depth knowledge of leading-edge products and technology in conjunction with industry and business results. They utilize a combination of IBM standard and custom solutions and they develop complex, multiple year, custom solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfill IBM's obligations. They are a key player within the engagement team collaborating on innovative ideas using proven approaches to deliver a winning solution. ISSMs own definition of the services solutions, are accountable for the overall success of the engagement and are the primary source of IBM Global Services engagement management and solution design.
Skills:
As a ISSM, demonstrates thorough knowledge and understanding of the selected business solutions, the IBM capabilities that surround the solutions and how they can bring value and innovation to our client's business issues; demonstrates and maintains relationships with IBM Partners, executives and sales colleagues. Can understand and assess client business value.
Can hold discussions with senior Client team and line-of-business executives, and is a proficient consultative technical leader in his area of technical expertise on significantly complex client engagements.
Understands the competition and third party consultants - - the companies, their products/services, strategies, and directions, and effectively differentiates IBM offerings and solutions from alternatives, and IBM from competitors. Creates client preference with existing and new IBM clients - - for the IBM company and IBM offerings - - using differentiation as a basis, leveraging innovation in particular.
Makes timely decisions by balancing the need for action with the need for a fact-based perspective that optimizes use of data, intuition and expertise.
Maintains and applies knowledge of, and develops complex deals technical and cost case development methodologies and techniques in multiple areas of technical expertise, along with the use and development of appropriate tools. Demonstrates required proficiency levels for technical and financial skills and may implement new ones.
Communication/Negotiation:
Demonstrates excellent oral and written communication with colleagues, other professionals, and IBM and client management.
Exhibits teamwork at the highest levels of IBM and customer management in developing and selling total large complex deals solutions. Plans and participates in complex negotiations, reaching lasting agreements and commitments with team members, customers, or consultants. To participates in technical negotiations with customer management, external consultants and IBM management on large complex deals opportunities.
Problem Solving:
Based on knowledge of future trends anticipates, creates and defines innovative and visionary solutions for leading edge or critical client business requirements. Solutions address the most strategic requirements of the client. Uses creative break through thinking in dealing with complex situations and engagements.
Aware of direction of future discipline offerings and the IT industry, and assesses opportunities, impacts, and risks of the new offerings on current and new clients. Resolves and represents complex/difficult technical issues and client requirements to executives throughout IBM.
Contribution/Leadership:
Assigned to complex deals opportunities of high visibility, competitive, leading edge, and difficult; or to develop strategic new relationships or business opportunities. Assigned opportunities have high executive visibility and review. Continues to create and promote cross-boundary collaboration to make good business decisions for IBM and its clients, regardless of formal authority.
Leads IBM Singapore GTS IS, or technical teams including client relationship professionals, IT Specialists, IT Architects, and others, to design complex deals solutions to meet the most demanding client requirements through technical expertise leadership, developing mutual trust, integrity and positive regard.
Is responsible for managing and directing all aspects of the technical engagement team's performance, deliverables, schedules and consolidated technical solution and cost case. Anticipates and can remove obstacles that interfere with individual and business performance and growth. Finds complex and challenging situations energizing and can get others enthused and focused on the core issues in complex situations.
Is energized by business transformation and the profession. Mentors new and less experienced Solution Team members and other professionals, contributes intellectual capital to the engagement process and IBM vision, mission and strategy, and technical expertise development and contributes to technical education.
Impact on Business/Scope:
Develops and sells technical solutions which commit the IBM Company to long term contracts. Directly impacts client satisfaction and perception of IBM's solution capabilities. Heavily influences current and future marketing, human resource, contract, delivery strategies and profitability.
Responsible for committing, and managing, multiple resources in solutions for internal and external services, labor, assets, hardware, and software products to achieve client satisfaction, cost, expense, revenue, profit and other business measurements of critical importance at the business unit level.
Responsible for quality output and value add for highly visible offerings across multiple areas of technical expertise, and for future offering development. Required Skills and Experience:
Detailed application of infrastructure technology, tools and concepts to attain project/business unit objectives. Ability to apply this knowledge without direct guidance.
Communicates with other professionals (project managers, architects, IT specialists, consultants, and sales professionals) in the team on tools, technology and methodology related to the design and development.
Works effectively with other team members to understand customer needs in order to design, evaluate and implement infrastructure solutions to meet those needs.
Analyses problems and suggests infrastructure solutions involving IT technology, methodology, process, tools and solution components.
Experience with infrastructure lifecycle management and design methodologies is mandatory with a strong understanding of systems management processes and techniques.
Experience in designing and costing infrastructure solutions. Documentation required includes proposals, Statements of Work (SoWs), cost models and high level technical designs.
Significant experience solution selling Hybrid Cloud to large enterprise customers
Experience in solutioning into Enterprise accounts
Required Technical and Professional Expertise
Master/Bachelor's Degree in an Information Technology related discipline
At least 5 years' of experience in IT Infrastructure
At least 2 years' experience as an IT Architect for a major customer
At least 2 years' experience in Cloud Solutioning
English: Fluent
Preferred Technical and Professional Expertise
Open System Servers, Storage, Backup, DR solutions, Monitoring and HCI solutions
IBM, AWS and Azure Cloud solutions and relevant certifications
VMWare solutions, vSphere, vRA, vSAN, etc with VMWare certificaitons
Open Source product skills and interoperability: Databases (MongoDB, PostgreSQL, MariaDB), Containers (Kubernetes, Docker), Monitoring & Configuration (Nagios, Chef, Ansible)
IBM

Quezon City, Metro Manila
Permanent
Full-time