country Head, philippinesAir Asia

Job Description
Job Description
SUMMARY
We are looking for a motivated self-starter to join us as Country Head to help build and expand our Delivery business across 232 cities within Southeast Asia. To be successful in this role, we are looking for a people-person skilled at satisfying customers with strong business sense. Reporting directly to the Head of Delivery, you will be required to drive commercial outcomes and lead regional acquisition/expansion efforts while collaborating with cross-functional teams.
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Provide leadership and guidance to the team - ensure motivations stay high and teams are clear on country-level strategies where needed, establish a working system that enables strong alignment between strategy and implementation
Breakdown our overall strategy to implementable steps which your sales and operations team can easily roll out stay in constant communication with Global Heads and Regional Heads providing any feedback / input
Invest in developing strategic relationships with key personnel from airlines, and airports i.e.: MAHB seek to also deepen networks and connections among current and potential customers
Oversee day-to-day activities of the sales teams, ensure alignment on pricing strategies to preserve the economics of our business provide market insight to Global Yield Management where valuable market pricing information is obtained
Oversee day-to-day activities of the operations team with a focus on optimizing existing workflows, enforcing adherence to regulatory and safety requirements provide Global Operations feedback on service providers(if any)
Be the main liaison for the country in key management meetings, regulatory audits and key meetings with external stakeholders e.g.: customers, local authorities, airlines, Airport Management Companies, Service Providers etc.
Participate in hiring activities, this includes supporting the sourcing, interviewing and on-boarding of country-level and central roles (especially ones located in the country e.g.: Standards, Customer Care etc. teams)
Play an active role in training and developing the capabilities of your team in addition to on-the-job coaching, co-ordinate with central People & Places on training arrangements especially for critical roles
Co-operate to provide necessary reports e.g.: sales, budget etc. and ensure proper financial controls are in place when budgeting focus on maximizing existing resources before investing in new ones
Stay abreast with latest market trends, competitor moves and regulatory changes promote the incorporation of best-practices in the company to safeguard against market threats and any potential risks
Maintain strong lines of communication with the HQ and invest in cross-country knowledge sharing for the overall growth of our business
At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:
Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
Do what is needed to get things done, as they believe speed is more important than anything else to effect change
Over communicate, particularly as they are all quite autonomous
Take care of our staff, and treat them as they would want to be treated
Are rigid on goals, but flexible on the details
SKILLS
These are minimum-requirement skills and a must-have for the role:
Willingness to work outside your comfort zone and try new things
Excellent relationship building and influencing skills to collaborate with colleagues, customers and partners
One who is willing to be hands-on as needed and proactively assume responsibilities for one's actions
Ability to work independently and deal effectively with complex, changing, and ambiguous environments
Able to initiate and maintain strong relationships with customers and partners
Proven ability to influence people at all levels in the organization through strong interpersonal skills
QUALIFICATIONS & EXPERIENCE
6-8 years in similar commercial role start up experience is a plus
Regional sales/commercial experience in multiple SEA markets
Familiarity with cross-border and last-mile logistics a plus
Education: At least a Bachelor's/Master's Degree(s)
BENEFITS
Work-Life at #TeamTeleport
Hot desks & Flexi-hours - Collaborative & team-oriented atmosphere, work with your team or on your own. We are a flexible and agile bunch so you can do your best work at your convenience.
Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista as long as it's not a birthday suit!
Vacation and time away - Sometimes you need to recharge and come back energized! That's why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!