correspondent banking - Quality Assurance AnalystIng Business Shared Services B.
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 27/12/2025
Deadline: 28/02/2022
Develop expert understanding of ING process and procedures. Correspondent Banking Quality Assurance Analyst [36+ months conducting TM investigations] You will perform Quality Assurance reviews of completed complex Transaction Monitoring (TM) investigations, covering money laundering, terrorist financing and tax evasion in Correspondent Banking and PSP flows. You will be a respected authority on what constitutes a high quality investigation. As a subject matter expert, you will have two objectives: 1) to help investigators develop their skills by providing high quality and constructive feedback on their work, highlighting investigation that is both good and that needs improvement; 2) to provide internal and external stakeholders and regulators with tangible and credible evidence that demonstrates the quality of the bank's TM investigation capability. You will: Perform reviews of completed investigations on complex TM alerts and cases of mostly Correspondent Banking and PSP flows, assessing the quality of the investigation and resulting documentation in line with ING's TM Global Standard Investigation Process and Procedures (GSTMPPs) and ING's Quality Assurance Process and Procedures. You will assess whether the investigator has made the right decision, used their judgement taking a risk based approach appropriately, and whether they have followed ING process and procedure correctly. Consider the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the rationale they have used in reaching their conclusion, as well as the quality of their 'write up' and the degree to which the conclusion is supported by evidence. Document your findings appropriately to give the investigator constructive feedback, highlighting what is good and what needs improvement, seeking to help the investigator improve, whilst also providing an objective assessment of the quality of their work. Maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion. You will also: Develop expert understanding of ING process and procedures. Have expert knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion 'red flags' and typologies as well as strong understanding of regulations and industry leading practices in conducting TM investigations, especially in Correspondent Banking and PSP environment. Have expert knowledge on what constitutes a good investigation and write up, clearly understanding internal and external stakeholder and regulatory expectations. Consult and collaborate with other Quality Assurance Analysts to help each other you're your reviews, whilst driving up the quality of the Quality Assurance team's work through adopting and sharing best practice, techniques and knowledge over time. Give and take feedback constructively, actively engaging in continuous learning, development and training initiatives. Skills and attributes for success: Minimum 5-10 years of total work experience with a minimum of 6-12 months experience in Correspondent Banking/PSP TM investigations, dealing with major Financial Institutions, PSP, and other payments providers, etc preferably in reputable financial services organisations. At least 6 months experience conducting Quality Assurance is preferred (but not required). Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts - especially in the context of Correspondent Banking and PSPs Expert skills in conducting effective TM investigations, including in data and transaction analysis, research and documentation. Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance. Fluent English, reading and writing. Intermediate and above in French, German, Spanish and Dutch would be advantageous (but not required) Knowledge of Correspondent Banking and PSP products, transaction types/flows, and financial crime risks. Professional certification for Correspondent Banking (CAMS, CFE, ICA or equivalent) is a plus
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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Ing Business Shared Services B.
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Ing Business Shared Services B. jobs
Manila, Metro Manila
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